Hi
I would configure OST to send to a specific email address, a message when a staff member sends a response to client.
It would really usefull as well as this specific address is a group address, so other staff could be advertised by collaborator response.
I don't find where to configure this, so I would happy if someone could give me some tricks :)
Sorry for poor english, I'm french.
Couin
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OST 1.6ST running on WampServer 2.2 - MySQL 5.5.24 - PHP 5.3.13 - Apache 2.2.22 on XP Pro SP3 machine.