hi,i have osTicket 1.9.12 installed and tried this mod: https://github.com/osTicket/osTicket-1.8/pull/1419It works like a charm, but is it possible to export the tickets with the time spent?
You would want to talk to the mod author about that.
never mind, i use otrs instead.
I'm not sure what otrs is.
Hi,
Check the github, I have proposed a solution for your problem that may help you.
Regards
Victor
Hi @[deleted],I have included the bits you suggestThanks for the help.