Hi,I am sorry for my bad english once, I need show custom ticket status in staff ticket view . my osticket version v1.9.11 Example: Resolved,Testing,waiting for reply ...
You'll have to modify your osTicket source to achieve this since it's not a feature of osTicket currently.So you might want to take a look at the following discussion:http://osticket.com/forum/post/discussion/osticket-1.9-troubleshooting-and-problems
ok. thank you very much