Take a look at the following files:include/staff/header.inc.php scp/staff.inc.php scp/admin.inc.php You'll find the page title osTicket: Control Panel and osTicket: Control Panel there and can then change them.Cheers,MichaelPS:Q: How did I found that out in just a few seconds?A: Just searched the github repo: https://github.com/osTicket/osTicket-1.8/search?utf8=%E2%9C%93&q=osTicket%3A%3AAdmin+Control+Panel