osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Are you able to tell us if it's possible to use different languages on
OsTicket according to who we answer to?
Today, a French customer write to us: We open a ticket and he receives
automatically an message in French telling him a ticket was created.
When we reply to him, a template full in French is automatically used
We would like to do the same if a customer write to us in English or Spanish.
Is there a way to make that choice according to the customer language?
If that's possible, can you please tell us the step by step procedure to make it work?
Thanks a lot for your advice!