i have the following trouble.
I started using an existing osticket version on a server using POP3 fetching which is working fine mostly, however this installed version was in spanish and i do not know any other specifications since i dont have server permissions but i could ask them if this would seem to be related to a solution.
The problem is that tickets thread message sent from within are displayed fine but when a user sends a long text message to the default system email, it shows an error message like the following:
P {margin-top;margin-bottom;}
and then it only displays the very first line of the text and the rest it's gone.
I installed osticket 1.6.0 on a local host in english with mostly the same conditions in case it was something unrelated to the fact that the original is in spanish, and i dont have this problem anymore.
I am really new to this enviroment so any help would be very much appreciated.