osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
I have noticed two possible corrections in osTicket ticketing system.
1) When a ticket is closed the ticket is moved to Assigned Staff: -unassigned- in stead of staying with the tech support that opened it.
2) There is not Closed by: title. Which it could be useful when running reports and inventories.
Any advice on those recommendations greatly appreciated.