osTicket : v1.9.12PHP Version : 5.3.29I want to integrate SMS mod . I have SMS Gateway information . i want to send sms alert to user while the creation of ticket. how do i do this . Could you guide me for this ?
I'm not aware of such a mod / plugin.
There was one for older versions. If you search the forums you may be able to find it... although I have to say that an email to SMS gateway would be much easier.
Now a days It become really easy to integrate Bulk SMS Gateway and plugins to send alert through SMSs
moderators note: removed link. Posters originally embedded link of msg91 dot com