Hi All,
Having another strange issue. I found a thread from 2010 detailing the same issue without any responses so thought it best to start a new ticket rather than drag up an old one.
If an email comes in in the form of;
'This is a test Ticket.
Can you help?'
It will come through ok and appear fine and as you would expect.
If the email came through as;
'This is a test Ticket.
Can you help?'
The ticket only shows the first line with a couple of line breaks above it.
Eg
"
This is a test Ticket."
It appears the first blank line break in any email will cause the message in the ticket message to terminate at that point.
Any ideas?