Hi there,i have installed osTicket (v1.9.12) and all works fine, before starting i have copied the nl_NL directory for the dutch translation into the /i18n directory besides the en_US directory and at instalation i choose the dutch language ....so at now i have a good translated (also the templates) dutch version of the ticket system !i want of course also the English version working, choosing that one with the flag gives me an translated English version except the templates .., most important for us are the help topics being translated ...where do i have to manually edit the yaml files or the /LC_messages/messages.mo.php file to get also the English translations for the help topics for example ... ? so that a user wich profile is english also gots the English help topics instead of the Dutch ones... ?thanksJohan