Hi,
I am trying to get the SMTP connection between osTicket and Outlook Live (Live@Edu) to work.
I have gotten the accounts to save and verify login information, but when I try and use the account for emails from osTicket I receive this error "Warning: mail() : SMTP server response: 530 5.7.1 Client was not authenticated in C:\Wamp\www\osticket\include\pear\Mail\mail.php on line 153"
Going to line 153 in mail.php i have this:
$result = mail($recipients, $subject, $body, $text_headers);
Which is part of this:
// We only use mail()'s optional fifth parameter if the additional
// parameters have been provided and we're not running in safe mode.
if (empty($this->_params) || ini_get('safe_mode')) {
$result = mail($recipients, $subject, $body, $text_headers);
} else {
$result = mail($recipients, $subject, $body, $text_headers,
$this->_params);
}
Now I am fast approaching my wits end for this and could really use some help.
I have noticed that osTicket does not seem to have good support\integration against Outlook Live (http://osticket.com/forums/showthread.php?t=8414;(http://osticket.com/forums/showthread.php?t=8414;) http://osticket.com/forums/showthread.php?t=8560(http://osticket.com/forums/showthread.php?t=8560) & http://osticket.com/forums/showthread.php?t=7953(http://osticket.com/forums/showthread.php?t=7953))
Has there been any progress here? Has anyone been able to get osTicket to integrate with\against Outlook Live?
We host osTicket on an internal IIS server, while the Outlook Live service is hosted externally.
Thanks for the help.