Hello again, I finally caught something in the log, my colleague and I both tried to do new tickets, just minutes apart and we both experienced the slowdown issue PHP Fatal
error: Uncaught exception 'Exception' with message 'Unable to index
content' in /var/www/html/support/it/include/class.search.php\nStack
trace:\n#0 /var/www/html/support/it/include/class.search.php(513):
MysqlSearchBackend->__index(Array)\n#1 :
MysqlSearchBackend->IndexOldStuff(Array, NULL)\n#2
/var/www/html/support/it/include/class.signal.php(98):
call_user_func_array(Array, Array)\n#3 /var/www/html/support/it/scp/autocron.php(69):
Signal:('cron', Array)\n#4 {main}\n thrown in
/var/www/html/support/it/include/class.search.php on line 641, referer: http://localhost/support/it/scp/settings.php
PHP Fatal error: Uncaught exception 'Exception' with message 'Unable to
index content' in /var/www/html/support/it/include/class.search.php\nStack
trace:\n#0 /var/www/html/support/it/include/class.search.php(513): MysqlSearchBackend->__index(Array)\n#1
: MysqlSearchBackend->IndexOldStuff(Array, NULL)\n#2
/var/www/html/support/it/include/class.signal.php(98):
call_user_func_array(Array, Array)\n#3
/var/www/html/support/it/scp/autocron.php(69): Signal:('cron', Array)\n#4
{main}\n thrown in /var/www/html/support/it/include/class.search.php on
line 641, referer: http://localhost/support/it/scp/templates.php?tpl_id=1
Hope the log helps.