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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

New Ticket Blank Page

Hi everyone.
If i want to submit a new ticket from user side, i click on create Ticket and a Blank Page (https://xx.xx.xx/bnet/open.php)
appears.

Regarding my PHP Error Logs it shows me this:

[02-Feb-2016 20:30:00 Europe/Belgrade] PHP Fatal error:  Call to a member function get() on a non-object in C:\inetpub\wwwroot\bnet\include\class.organization.php on line 210

By Browsing Line 210 on class.organization it's configured like this

(See Screenshot)

Has anybody an idea what is wrong?

Thanks for Help

imageimage

Comments

  • " Call to a member function get() on a non-object in C:\inetpub\wwwroot\bnet\include\class.organization.php on line 210"

    did you delete some organizations or something?
  • I didn't delete organizations but a custom form.
    But what has this to do with organizations?This should not influence something on creating a new ticket.?!
    Rebooting the whole Win 2012 Server did not change anything.
    Broke SQL Database?
  • I noticed that when i go to Organization, choose a specific organization and then click on delete Organization only a small white popup window gets open but nothing happens.
    Same if i click on manage forms!
  • I think i solved the Problem.I searched on the mysql Database for the Company with the ID 73 and deleted it.
    After that Creating ticket was possible again!
    This solved me this Problem
  • Hello
    I still have the same problem that you have, I've changed the code but it's still blank.

    Any solution?
  • @xmartin Please do not be a necromancer.
    Please open your own thread for your issue and include information about your setup and environment.
This discussion has been closed.