osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Help me to migrate from old to the latest 1.92/1.10-RC.2
The whole day I'm trying to migrate to the latest. I don't know what the version I have before (i removed version if it exists in footer).
1. Where to look in config files or DB about version number?
2. Can I upgrade from 1.6 directrly to 1.9 (latest) or i should do all the steps 1.6->1.7... etc. ?
(my unknown version to 1.10-RC2 gives picture included below)
3. How can I migrate my old data to the 1.10-RC.2?
What I did: Installed latest 1.10-RC.2 version then imported my DB. Then it doesn't work.