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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Post Reply Canned Response Title

I am attempting to store the title of the canned response to a ticket in the database ticket thread.  There is a row in the db for the information to live but for some reason the title is not being passed when a canned response is used.

Anyone have an idea of why this might be the case?


  • Well you're using a really old version of osTicket, so perhaps you should upgrade and re-test.
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