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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Login Integration with ASP.NET Identity or API or Database

Hi everyone!

I have an asp.net system and I would like to use osTicket as help desk. Both are under the same domain name, like: system.mydomain.com and www.mydomain.com/helpdesk

I would like that my users could create tickets in osTicket.

The problem is my system uses ASP.NET Identity to authentication and osTicket has his own Auth system.

Possible solutions: 

1) The user log in on my Asp.net website and when he needs to create an ticket, osTicket will automaticaly identify this user and authenticated him as and osTicket user.

2) When I create an user in my Asp.net system, my asp.net system could call an osTicket API this will create this same user there. So the user can use his email/password to reauthenticate there.

3)  When I create an user in my Asp.net system, my asp.net system could make a diret INSERT into osTicket MySQL tables and create the user. So the user can use his email/password to reauthenticate there.

So... what could I do?

What do you guys when your users need to create tickets and you application has his own authentication system?

Thanks.

Bye.
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