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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Database Relations

Hi guys!
Someone can tell me how the database table "form_entry_values" (containing the custom forms entries) is related to the "ticket" table?
I can't find foreign keys or undertand how to uniquely identify the "entry" relation to which "ticket".
(I need this to do a custom query)

Thank You!


  • I believe this is correct, but someone jump in if wrong...

    'entry_id' field in 'form_entry_values' table refers back to 'id' field in 'form_entry' table
    then 'object_id' field in 'form_entry' table refers back to 'ticket_id' field in 'ticket' and 'ticket_cdata' tables
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