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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

[resolved] imap connection broken


I am trying to configure my company mail in osticket.but it shows imap connection broken,please help me in this.


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  • issue solved.thanks for your help.
  • Very welcome. What was the fix?
  • before the username i have given the company domain name like domainname\username,its resolved.
  • Thanks for posting your solution.  Hopefully if someone else is having a similar issue they will see this and it will help them.  Closing thread and marking resolved.
This discussion has been closed.