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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

No outbound email with one exception

Hi All

I can't get any outbound email to work with
one exception - I do get notified of new tickets.  Default install,
tried just using phpmail and then tried smtp with known good

On a shared host running CentOS.  I don't have
access to the server log files so it's gonna be tricky.  I verified
phpmail works with a stand along php script so I'm sure that's
configured correctly. 




  • 1.10rc2 is a Release Candidate and should not be run in a production environment.

    Are you running SELinux?
    What are your PHP mail settings?
    Can you look at the mail server logs?

    Please help us to help you by reading and following the posting
    guidelines located in this thread: Please read before requesting assistance.  The more information you give us the better we will be able to assist you. Thank you.
  • Thanks ntozier.  I've read that article and to answer your questions:

    No, not SELinux
    What php mail settings are you looking for?  phpinfo() gives me a path to sendmail which seems to be working
    I don't have access to the mail server logs

  • On the phone with the hosting provider.  They said the emails are getting caught by the outbound spam filter.  More to follow.
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