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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now


To this point I have use osticket internally so security was not a huge concern, I am now looking at hosting it on Amazon cloud to use the mobile app.  Is encryption supported with osticket? 


  • Q: Is encryption supported with osticket?
    A: In what way do you mean?
    Your question isn't very clear.
    If you are asking "Can I use SSL with osTicket?" then the answer is yes.
    If you are asking "Can I encrypt the contents in the DB?" then the answer is no.

  • ntozier,

    Sorry for the confusion, more specifically SSL.  I want the data entered in the ticket and user name and passwords to be secure traveling across the public net, that is possible?  Is there a link that you could provide me to walk me through the process.  Thanks 
  • Step 1: setup SSL on your server.
    Step 2: Install osTicket.
  • edited March 2016
    Do you know if the SSL will work with the Android app?
  • There is no Android app for osTicket?
    So I have no idea what you are talking about.
  • I realize it is not produced by osticket but there is a one

  • You would have to contact the author of that unofficial Android app and ask them.
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