osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go
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Hi Guys,
I can run the "Advanced Ticket Search" on Priority levels which is great.
Can I run reports on the SLA plan anywhere to determine overdue tickets associated with each SLA plan ?
Comments
forum member @Scottro wrote a reporting mod though. It's available on his website sudobash.net