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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

file uploading problem at client side


I just modified the php.ini file and set the maximum limit of file size to 10mb.

On Admin side, osticket is uploading the file up to 10mb.
But on client side, osticket is not allow to upload files greater than 2mb (the old file size limit).

Kindly suggest me what I should do. I want to set the 10mb file size limit on both the sides, admin as well client.



  • Version of osTicket?

    Admin panel -> Settings -> Tickets -> EndUser Attachment Settings -> Config -> Maximum File Size: ?
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