osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Newbie SQL ticket question
Looking to do something specific and am evaluating osticket as a possibility so wondering if someone might be able to point me in the right direction (or point me to a forum topic which is similar.
I would like to create a ticket and have the agent be constrained to a date for an answer then populate a (local) database with that answer. Has anyone heard of played with such a thing? Thanks.