osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Printing a single message/post (v1.10-rc.2)
I am looking for a way to only print out a single message, not the full ticket thread. Is there a mod here or anyone working on making one? I've been messing around with these files: include/class-pdf.php and /include/staff/templates/thread-entry-tmpl.php to no avail.
I even created a file named /include/staff/templates/message-print.tmpl.php which is just the ticket thread display version of /include/staff/templates/ticket-print.tmpl.php but can't figure out a way to use it.
Anyway, this screenshot pretty much sums up what I'm trying to accomplish
Thank you in advance for any clues/feedback/etc.