is it possible to allow the opening of a ticket only after the 'Sign in'?
is it possible remove 'Post a Reply' after the opening of a ticket?
Thanks
1. Yes, you can create tickets only after the user logs in. To do this, in settings select the Mandatory check and check. Public registration, anyone can register.2. The ticket cannot be removed after creation. To remove his agent or administrator
Thanks. In question number 2 I was thinking about: don't allow 'Post a Reply'; (red line in attach file)
Sorry I can't upload image, I refer to:
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There is no way to remove this from the end user using the UI, you would have to edit the source.