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Osticket for multi-language company
I need help from some of you Osticket geniuses
We want to use Osticket as our ticket system for the company i work in. I have installed and configured most of it and it seems to work fine.
Though I have a question regarding auto-replys. I need to be able to send an auto-reply in two different languages (danish and english) based on which user (or company) they come from.
Is this possible?
Thanks in advance.