For what version of osTicket?Open the download zip.go to uploadgo to setupgo to includego to streamsgo to coreopen install-mysql.sql in your favorite text editorSearch for the string %TABLE_PREFIX%syslog(in 1.9.12 it starts on line 550.)Copy the CREATE TABLE text that ought to look something like TABLE `%TABLE_PREFIX%syslog` ( `log_id` int(11) unsigned NOT NULL auto_increment, `log_type` enum('Debug','Warning','Error') NOT NULL, `title` varchar(255) NOT NULL, `log` text NOT NULL, `logger` varchar(64) NOT NULL, `ip_address` varchar(64) NOT NULL, `created` datetime NOT NULL, `updated` datetime NOT NULL, PRIMARY KEY (`log_id`), KEY `log_type` (`log_type`)) DEFAULT CHARSET=utf8;Go to your MySQL or 3rd party DB manager, and run the query you copied.