osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
new ticket auto respone not working
i have a problem with new ticket auto response msg (email notify). email not send to client email but working well send to system admin/agent email. the response email just only not send to client/end user who create new ticket..FYI, my company email using smtp..please advice..maybe something missing...