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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Office 365 mail Feching with Godaddy

Hi Team

I hope all well

I am having issues setting up this cron job with Goddady services

I have find a place to add the cron job on the cpanel but that is not working wondering if anyone have set up the mail fetching with godaddy before that could help

This below is the cron job that I have placed on

Current Cron Jobs on cpanel    but not working      

1****nobody /home/user /public_html/helpdesk/ticketing/api/cron.php


  • is there anything else that is required that I have not completed/

  • You should contact GoDaddy support and ask them how to convert that to work with their services.
  • Be advised I tried this same thing on godaddy and their Cron job creation tool....  WOULD NOT WORK

    I ended up having by web team add it in the console, and now it is up and going.  (I do not know the syntax they used)
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