Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

In this Discussion

osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Reverting Back To Previous Ticket Status Page

Hey guys!

I would like to know if anyone knows if it is possible to revert back to the previous ticket status page where I could see all of my tickets ever submitted.
OR
If there is a way to make it show me all the tickets submitted instead of just one.

I am running v1.9.12. This current page sends an link to my email but I can only see a specific ticket number, not all of them.

Comments

  • So I think that you are talking about using guest mode.  Enable user account.  Log in.  You will be able to see all the tickets that the User has opened.
  • So, the only way to accomplish this is to create a user account for whoever needs to look at their past tickets?
  • So the only way to accomplish this is either:
    1. Have the guest to register for an account, and log into it.
    2. Create accounts for your users, and have them log into it.
Sign In or Register to comment.