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Syncronisation between 2 Osticket instances
Good morning guys,
My organisation has 2 instances of osticket running, lets call it Country 1 and Country 2.
They now want to sync specific tickets between the two instances.
How will i achieve this?
The setups are identical:Os:
Ubuntu Linux 14.04osTicket Version
v1.9.12 (19292ad) — Up to dateWeb Server Software
Apache/2.4.7 (Ubuntu)MySQL Version
fileinfo PHP Settings
cgi.fix_pathinfo "1" is recommended if AJAX is not working
Firstly i have checked documentation on the API : http://tmib.net/using-osticket-1812-api
, and i just cant seem to get it working, i keep getting the error "Unable to enable selected API key."
Can anyone suggest a method of achieving this syncronisation and perhaps point me to documentation of the API for V 1.9.12.