osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Departments - Is there a way??
Love this software!
Is there a way to have different departments, with different signatures? We have several small websites that we are wanting to run through osTicket, but I am hoping there is a way to make each website have it's own department or a way to customize transnational emails between those separate websites and osTicket. Just to give it a more personalized 'feel' for each website. Right now we are using one email address to send information back to osticket and everything that comes back to the customer looks generic.
Hope I explained that correctly.