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Not sending or receiving emails
As the title suggests osticket is unable to receive or send messages. I am using osticket 1.9 and php 5.6. On the IMAP side of things. osticket is able to connect to the email and create a folder, but cannot receive messages. I also get this error when trying to authenticate through smtp. authentication failure [SMTP: STARTTLS failed (code: 220, response: 2.0.0 Start TLS)]. I have searched the internet for a solution but have found nothing that works
Comments
That error means that TLS/SSL failed.
You might want to try PHP 5.5 instead and see if that helps.
Thanks!
https://github.com/osTicket/osTicket/issues/2628
2. Have you read the threads linked in this thread recently? (specifically comment 4)
http://osticket.com/forum/discussion/87960/smtp-starttls-failed-solution#latest
I have setup osTicket in production for my team to handle customers issue via ticket. It was working fine before a week but suddenly it stops fetching emails from MTA. Soemtimes it fetch emails and sometime it does not. It looks some issue , I have checked on my MTA there is no issue. Please suggest me to resolve this issue. I want osTicket to fetch emails in real time.