Hi all,I've just been handed a new installation of osTicket. I've an Admin account, but no access to the box itself, though i'm sure if required I can talk to someone who has access.My issue is that there is no option to create a new ticket.Instead of:Even when I manually go to https://helpdesk.url.com/scp/tickets.php?a=open (this works in our existing osT) nothing happens.Has anyone any experience with this?