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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Automatic registration when create a new ticket

Hello. I'd register new users if don't exist when they add a new ticket. I've notice that when a new user create a ticket, this user is added on ost_user and ost_user_email but not in ost_user_account. I'd like to adding in that table with a default password.
Thank you.


  • Go to: Admin panel -> Settings -> Access
    tick the check box for: Registration Required:
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