When someone opens a new ticket via http://xxxxxxxxxx.net/open.php(http://xxxxxxxxxx.net/open.php) the Telephone field in the form does not allow extension numbers and the phone number format is limited to xxx-xxx-xxxx
I would like to some text in that form that shows that the format should be "xxx-xxx-xxxx' .. what file allows me to edit that form?
I looked at open.php and do not see that form in it.
Can someone tell me where it is??
Thanks !!!!!!!!!
:-)
great script !!!!!!!!!!!