osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
I noticed the following (unexpexted) behaviour on v1.6 RC5:
When selecting the system preferences and settings "Clickable URLs" active, the URLs in the email send are clickable but not visible in the ticket thread. It's only showing http:// which obvisouly opens an empty browser screen when clicked.
When deselecting the option, the email still contains a clickable URL and the full URL is show in the ticket thread.
So it seems like there's something wrong when using the Clickable URL option when showing the ticket information in the thread.
When switching of the Clickable URL, all the previously entered URL info is shown, so the storing into the database is working, it must be the way the info is shown.
Any suggestion where in the code to fix this?