osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Text formatting lost when pasting
When copying text (via highlighting all text) from an email or a Word document into a ticket, the formatting is lost (highlighting and font color). If pictures are highlighted as well then they are also lost.
When copying text from a website it works however - highlighting, font color, and pictures remain intact.
I assume this is because of the HTML structure of the website text, but if so is it therefore impossible to keep the formatting when copying for other sources?
osTicket-Version: v1.9.9-1-gbe2f138 (be2f138)
Server-Software: Apache/2.2.14 (Ubuntu)