Good Morning,I like osTicket and it fits in with our companies requirements.However, there is 1 major and 1 minor details that I cannot seem to resolve.Major:Is there any way to remove From/To/Subject (including cc if applicable), from the E-mail header for Hotmail browser e-mail replies?From: newtechsupport <newtechsupport@transalis.com>Sent: 30 June 2016 13To: Paul WalshSubject: Re: gdfgdg ---reply below here---I found the below guide, which seems to work for Outlook replies, but not Hotmail browser.http://osticket.com/forum/discussion/comment/82546Minor:When we reply to a ticket, the ticket sends replies with a space before the paragraph on every line.Is there any way to remove this?Regards,Paul