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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

HTTP Error 500

Hi,

I have been using osTicket on my Support Ticket site tickets.warerepair.uk for over 6 months now, and all of a sudden it came up with HTTP Error 500 after I cleaned up my PHP database. I didn't delete any of the osticket tables, just some wordpress ones. Could someone help me or send me the list of the tables for the database.

Comments

  • Hi,

    put this code on your web.config file and upload in server to see the real error.

    <?xml version="1.0" encoding="UTF-8"?>
    <configuration>
        <system.webServer>
            <httpErrors errorMode="Detailed" existingResponse="PassThrough"/>
        </system.webServer>
    </configuration>

  • Hi,

    put this code on your web.config file and upload in server to see the real error.

    <?xml version="1.0" encoding="UTF-8"?>
    <configuration>
        <system.webServer>
            <httpErrors errorMode="Detailed" existingResponse="PassThrough"/>
        </system.webServer>
    </configuration>

  • How do I see the real error. I've completely removed the previous text and added the code, and I can't find the error in the logs in PHPmyAdmin or anywhere.
  • sousavarela I don't know how to view the error - where can I find it
  • He assumed that you were running IIS.

    You can make a list of the tables by looking at the \setup\inc\streams\core\install-mysql.sql file.

  • Hi I am installing ticket you locally, but by placing the link localhost / osticket download the index instead of opening the page.

    and if I put localhost / octicket / setup shows me the following


    Not Found

    The requested URL /osticket/setup was not found on this server.


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