osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
User panel, number of tickets in brackets.
I know this is the forum for 1.9, however I am trying 1.10 rc3 and have a minor gripe.
When a user logs in, at the top right of the page where it has the Tickets (1) - Sign out buttons, the tickets in brackets number appears to be all the users tickets open and closed. Is it possible to alter this so that only the users open tickets are shown in brackets?