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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Historic hours worked

Is it possible have data for start and end the historc inside my ticket?

Always that I register a reply on my ticket I can include the time worked
Start date: 2016-08-08 13:15
End Date: 2016-08-08 15:15
Total: 2 hours worked
Then I finish the ticket  show me the total hours.


  • This does not appear to be a Suggestion or Feedback.  Moving to general discussion.

    Sure.  Add two-three fields to your Ticket Details Form (time in, time out and or total).
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