osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
osTicket installed on synology Diskstation
We have a Diskstation where we have installed osTicket on, and it works perfectly, but there is a problem regarding connection to it outside the local network.
The adress to the osTicket system are: http://diskstation/osticket/upload
We have configured our firewall to open port 5000 (The web-interface to the diskstation), so we can connect to the admin interface of the NAS from the outside, but not the osticket system.
Are there any special ports that we need to open in the firewall to get it to work? port 80 are not available, because we are running the company website on that port. how can I tell the DNS to route to the osticket system just by typing www.[domain].com/osticket/ ?