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osTicket (v188.8.131.52) - LDAP Lookup Problem
Hello all --
I've spent about 3 days now trying to resolve this issue on a secondary deployment of OSTicket, but I've hit a wall.
PHP Version: 5.3.29
I've installed the LDAP Authentication and Lookup plugin. It installs fine, and I get no errors.
I am able to authenticate against Active Directory for Agents/Staff - but I cannot get the "Lookup" functionality to work for clients.
In our primary deployment of OSTicket (v1.9.8) - when we go to the user registration we can start typing the user's login (jdoe for example) and it will pop up and let us pick that user from LDAP and prepopulates the registration form.
On this secondary deployment, it does not behave the same way. Nothing appears when we try the lookup.
I've tried everything I could find out there and I've checked the configuration multiple times and tried multiple different ways.
Does anyone have any recommendations on what I could be missing?