I found a fix for this here https://github.com/t-oster/osTicket-1.8/commit/developBasically- return MessageThreadEntry::create($vars, $errors);
+ return MessageThreadEntry::add($vars, $errors);However still found other bugs.1) The Due Date is blank even though I chose a date2) I assigned the Ticket to a Team but they did not receive a notification by email. If I choose an Agent the notification is sent.