Running V1.7 RC4 on a linux server with MySQL 5.0.
Beta testing 1.7 and loving it : but I have found a bug which has been in osTicket for a while. When a request comes through (via mail or manually) with a less than symbol < followed by any number with no space in between, the mail gets truncated from that point onwards. The same thing happened in V1.6.
I've been using osTicket for about 2 years now and we have only caught one instance (does not mean it has not happened more) but being that we use this in a wholesale electrical distribution company to handle RFQ's and customer orders, some of the kit our clients order use these symbols in the technical characteristics so it would be handy if some lovely person could maybe figure out a simple fix.
Best regards and keep up the amazing work!