Hi,We are using the Osticket version 1.9.14. We are unable to delete any end users from the Agent/Staff panel.The message says "Unable to Manage any of the end Users".How do we delete end users from the staff panel?
Agent panel -> Users -> tick the check box of the user you want to delete. Click the down arrow next to More.Select Delete.This works in my 1.9.14 clone of my live site with out any issues.
We have tried following these steps but the message appears as ""Unable to Manage any of the end Users"."
Please help us to help you by reading and following the posting guidelines located in this thread: Please read before requesting assistance. The more information you give us the better we will be able to assist you. Thank you.Webserver and ver?Does your webserver support the DELETE verb?PHP ver?
@mukeshb for the users you want to delete, have there been any tickets from them?if yes, then you cannot delete those users with existing tickets.
ok thanks Stelaso