osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
How to allow the end users to close their own tickets
How can we allow the end users to close their own tickets in case they do not feel a need of any more work on it?
Right now if a user wants to close his/her own ticket; it can't be done. Only agents are able to do it.
|osTicket Version||v1.9.14 — Up to date|
|Web Server Software||Apache/2.2.3 (CentOS)|