osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Empty directories with Filesystem storage plugin
Im using osTockets 1.9.14 in an hosted web account. To take care of the size of my database, I installed the filesystem-storage plugin about attachements and all seems to be OK from the osTickets side since the attachments are well uploaded and well available/downloadable from each concerned ticket.
But, what trouble me is that I don't see any file (unless ".keep") in my attachments directory. Instead, I see a serials of single letter subdirectories (see attached screenshot). I guess it's not the expected behavior and this seems to be confirmed by a thread like this one http://osticket.com/forum/discussion/78288/attachments-on-the-filesystem-no-files-appear
, but why ? This thread of 2014 doesn't finish with a solution but with an acceptation of the situation.
Is it a known bug (even if non-fatal since the attachments are well reachable through osTickets)? Do you know a typical fix?