Hi, it's possible that End User can login with LDAP? and how can I do?Eg: the user Admin add many End Users or import, and them should enter with your user LDAP for open new tickets.Thanks
Sure. Install the Authentication: LDAP and Active Directory plugin.Add the plugin in osTicket.Configure the pluging for your LDAP/AD server.Enable the plugin.
the plugin only work to Agents and Admin, I was referring to End Users, not to Agents. my Agents can login with LDAP but the End User can register but the only authentication method has is "Local Client Authentication".Regards
It appears that you did not enable it at the plugin level:Admin panel -> Manage -> PluginsClick on LDAP Authentication and LookupCheck "Client Authentication" at the bottom.Click "Save Changes".
It's works.Thank you.
Very welcome. :)